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Gary and Kathryn Lee

美国

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Cutsclothing

Customer service is a Cut above.

Kudos to Ivan O. and Jordan from the CUTS Customer Experience Team. My order included three tees for my son's birthday. He lives across the country from me so when the tees did not fit (and it turned out a polo was sent instead of one of the tees), the process for returning I thought would be complicated. NOPE! Thanks to Jordan and Ivan's timely emails and clear instructions, my son was able to send back the items and, as I write this, the replacement order is on its way to him. For this stress-free process, I give Cuts top rating for their excellent customer service. They are a cut above other retailers for the few times I've ever had to initiate an online return/exchange.

2025-12-11