Quality product - well worth the wait
To start, the quality of the jacket is superb. The stitching, the lining, the details all exact to what was photographed, it was all extremely well done! The fit was true to the sizing guidelines. When I reached out to customer service, they were prompt and attentive to helping me determine which size would be best suited for me. There was some confusion in that I ended up receiving the wrong size jacket, however, their customer service was very apologetic and understanding and made sure they helped me get the order replaced with the correct size. If you are in a rush for a jacket, this may not be what you are looking for; but trust me, the wait is well worth it because the quality is definitely in this jacket and looks like it will last you years (which is so refreshing amidst this fast fashion, low-grade clothing world).