אביחי יהושע

Two years with a dead Mini 3 Pro and no real support from DJI

Review: I bought a DJI Mini 3 Pro in Israel. After only four flights, the drone developed a GPS/communication failure and became completely unusable. For almost two years I have been trying to get proper support from DJI. Every time I contacted them, I received the same automated explanation about “logistic disruptions” in my region — yet DJI continues to sell products here with no problem. The result is that my drone has been sitting in a box for almost two years, and I was left without any solution. As a photographer, this caused real loss of opportunities and work. I escalated my case, asked for repair or replacement, and still received no clear or practical response. I truly expected better from a global company like DJI. Right now, I feel completely abandoned as a customer.