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Peyton White

美国

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Cardsdirect

Printing of text incomplete and or splotchy

The cards have already been sent out. They cannot be reprinted. After half the cards had been prepared for mailing, it was discovered that many of the remaining had imperfections in the green metallic "Christmas" printing. "Merry" was fine. The problem was noticed with the first half of the cards but not dealt with. We removed 16 of the remaining cards that we did not want to send out; however, we needed most of those to finish our mailing. I have 5 pictures with red markings around the problems that I want you to observe carefully. Please provide a way that I can send these to you. Most of the missing green metallic occurred on the "h"s and some on the "r"s. This is unacceptable. Most of the splotches occurred on the "rist"s. We would like redress in the form of a partial refund, please. We can't recommend CardsDirect to anyone else or trust your product to order again. Thank you. Peyton White Civilogistix, LLC

2025-12-12