Inlyline sent me the wrong item
Inlyline sent me the wrong item, then had the audacity to tell me I’d have to pay out of pocket to return THEIR mistake. That alone is unacceptable, but it gets worse. Instead of immediately correcting the error, customer service keeps claiming they’re “investigating,” dragging this out and giving me the runaround with no resolution, no accountability, and no urgency. This is not how a legitimate business handles fulfillment errors. If a company can’t own their own mistakes or stand behind their orders, they shouldn’t be selling online. I will not order from Inlyline again and strongly recommend others think twice unless you’re willing to pay for their errors.