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Samantha Matthews

美国

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BaubleBar

Do NOT order from them

Do NOT order from them! They don't abide by their own shipping dates. They cancel orders within five minutes although they have a 24 hour timeframe to allow edits. They don't have a customer service line, and their Al assistant is useless... or maybe it's the humans on the other end. They say that they respond within 24 hours, but I’ve been emailing for days without a response from anyone besides the one person who told me they were going to cancel my order. Either way, do not waste your money. Only three of my eight custom ornaments will be here in time for Christmas in spite of them telling me that they would ship out by December 11th.

2025-12-13有帮助 2