Poor customer support with scripted replies
In my case, I have subs this booster for a year, and I didn't use the service for a period of time. Auto renewal will automatic renew the subs but I didn't wish to continue. I asked for a refund within 3 hours of the payment made after I found out that I have been charged. Customer support will just replied with scripted answers which also not relevant for my request. Examples: 1. Dear user, you can turn off the auto-renew during the trial period, but please note that once you cancel, your trial membership will be closed immediately. Please take a look at the FAQ below for more help. (links not allowed) 2. Thank you for your continued support of our product. If you need to manage your subscription status, please refer to the FAQ below: (links not allowed) Additionally, to ensure complete transparency, we send email notifications three days before a scheduled charge and again on the day the charge is processed. This ensures you are fully informed about any upcoming or completed transactions. Please feel free to search for "GearUP Booster" in your email inbox to locate these notifications. I was just asking for a refund within 24hours of the payment made, and I didn't even used single resources from them. So, if you guys are not sure of subs for a long time, cancel auto renewal as you will not know that when you don't want to use their services anymore. If things happened just like mine, just forget it, they hungry for money and won't even try to return your money.