I am not excited about the product I bought or the company.
The initial install was okay, but there is no shielding between a screw and a capacitor on any of the heads so it's easy to perforate critical electronics. The Snapmaker U1 does not reliably work, throws a ton of errors that you then have to go look up to figure out what they mean, the software is really not great, it's just enh. Customer service tries to help but the company doesn't seem to have any interest in improving the "Snorca" software experience. I've had mine for 9 months and stopped using it after about 5 because it was just frustrating to work with.