Very responsive customer service…
Very responsive customer service through the chat feature online, and delivery was quick (within 1 month). I converted my Brompton using this kit 3 months ago now and haven't looked back! I like the fact I can still fold up my Brompton as normal with battery installed. The OLED handlebar display is an add-on worth having for convenience of adjusting power assist level on the go. Shaved 8 minutes off my commute! It is a great product, easy to install (good installation videos online) and so far have had no issues.