Cord issues make it difficult to use
I purchased the Aurora light pad mini in 2016. Fairly soon after purchasing it, it started being unreliable with turning on. It took a couple minutes of fidgeting with the cord to get it to turn on. It got worse over the years and I used the warranty to get a replacement in 2021. The same issue happened with the new box. I used the warranty again in 2022 to get a replacement. Now, in 2025, it is having the same issue again - despite very little use and careful storage. They have designed a very powerful light box with a very flimsy cord attachment that has to be positioned “just so” in order to work. My box and cord are currently carefully positioned with two heavy objects holding them in place. This issue has been ridiculous and has made it difficult to use the light box consistently and in convenient locations. The light box itself is strong and seems well built, and the company was easy to work with on my warrant claims, but overall I would not recommend this product and would not purchase from them again.