Ghosted by the concierge
I have tried to order the same item two times. Apparently the first time, I did not complete the purchase so that is on me. The Maisonette Concierge was helpful and directed me to redo the order. I did- but still have not received my item. It’s the holidays and with increased traffic, I understand that delays are common. However, I reached out to the concierge multiple times about the second order and never hear back! That is the most frustrating part of this whole ordeal.