Great customer services.
First of all. Customer services is great. Thumb up to Tashi when i was having an issue with a bracelet with numbers of chipped beads and I received a replacement... which also have the same problem. Which lead to my second comment. Their products are either hit or miss. I brought over $400 dollars of gemstone products from Buddhastones store. One quarter of them either have crack, damaged beads and the others are fake. The reason I paid a bit more than average price is to get the real gemstone for healing and protection, but I didn't get the confidence from this seller. One thing be mindful is their special promotion of buy # and give # free. I found the free items are mostly fake. Happy shopping. Update: December 22 (clarify no fake products on Buddha Stones) Tashi, the customer representative replied as quote "Nature obsidian can show blue/indigo light transmission when illuminated (this is a normal trait of some natural obsidian varieties, not a sign of artificial glass). The "green-to-brown" transmission you mentioned applies to certain types of obsidian (e.g., mahogany obsidian), but blue transmission is common in high-purity natural black obsidian". Thank you for the explanation and I revise my review to four stars.