Terrible customer service…
I got this drone for an early Christmas present and have been dealing with the issue of my gimble drifting all the way up on its own ever since I opened the box and first used my drone, potensic didn't help me with my issue at all they just had me sending proof of the issue just for them to tell me there's nothing they can do, I chose this drone because I saw positive reviews about customer service, but I 100% regret buying anything from potensic now, stay away from this company!