Customer Support was fantastic
Vivian was fantastic - her communication and support was top notch. She truly helped me with a delivery issue, was compassionate and understanding. Because she provided me the correct details the shipper had not given us, I was able to track the package down the address it was delivered to (the shipper delivered to the wrong address, not the fault of the company at all). Never once did she ever fail to lose patience with me or the situation and because of that I knew we find a solution. Thank you!!! Means a lot to us. The product is amazing - just what we hoped for. It was a gift during a very difficult time for our family and meant a lot to us - so even more special she could assist us with this purchase.