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Vincent Ong

新加坡

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ViewQwest

Very poor billing team

I’ve been disappointed with Viewqwest’s reliability and service. Nearing the end of my contract, they billed me for an entire year in advance without my consent. When I asked them to show me the clause in their Terms & Conditions that justified this, they simply pointed to a vague, unrelated clause instead of providing a clear explanation. This practice feels misleading and unfair, and it has convinced me not to continue with them once my contract ends. Transparency and accountability are essential in customer service, and unfortunately, Viewqwest has fallen short on both.

2025-12-21有帮助 1