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Louis Pechaver

美国

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Awareness Avenue

⭐☆☆☆☆

⭐☆☆☆☆ I’m extremely disappointed with Awareness Avenue. My order took far longer than what was represented at checkout, with little to no proactive communication. When I followed up, responses were slow and vague. The company claims their jewelry is “made to order,” but nothing about my experience reflected a custom production timeline. The delays felt more like poor inventory or fulfillment management, not handcrafted production. Their no-refund policy is rigid and customer-unfriendly, especially when orders haven’t shipped yet. Policies like this might protect the company, but they place all the risk on the customer. Between the extended wait times, misleading expectations, and inflexible policies, this was not a premium shopping experience. I would strongly recommend looking elsewhere if timing, transparency, or customer service matter to you.

2025-12-21有帮助 1