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marsha scolpini

美国

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SpeedCubeShop

Outstanding Customer Service

I've been a Speed Cube Shop customer for many years. Recently, I had purchased a defective cube. They offered a refund but also $5 more in case I wanted to reorder something different, so of coarse I did. THE BEST PART OF MY STORY... It was very close to Christmas when I placed my new order. I had high hopes of it being delivered before Christmas. I called their customer service and they are going above and beyond! My cube was back ordered but due to arrive in their shop today. If it arrives there in time, they are waving a fedex charge of $11.99 to send the cube so it reaches me in time for christmas! Even if it doesn't come, I was so touched by their genunine offer of kindness. If you ever need to order a special or professional Rubiks cube, this shop will not disappoint! I cannot say enough about their customer service! Truly outstanding!!!

2025-12-22有帮助 1