The dress was completely different and they said it was because I'm fat.
The dress was awful. The lace isn't even the same! The arms were not removable as advertised, the seam around the waist was exposed unlike the photos and the vneck was a different shape. I ordered it 1 size below my measurements and it was still too big! They are refusing a refund because they don't see the issue or I can buy another. Against the refund policy and the law! Will be posting this review on every platform and cancelling my other order for a suit. I never complain. But i'm literally crying because they customer service team have been so unhelpful. I had simply asked to swap for a size below and ignore the other major faults.