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Hyongju Lee

美国

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Jetpac Travel eSIM

My eSIM wasn't activated automatically…

My eSIM wasn't activated automatically so I had very hard time in the first day of travel in Brazil. I asked chatGPT and did everything but I couldn't use internet. So I reached out customer center and Pavi helped me to activate the Sim card. It was very easy and simple. It would be perfect if it works without the needs to contact the customer service but the customer service was perfect, very kind and helpful. If it works without the problem it would be 5 stars. Due to the problem I experienced, I minus one star

2025-12-23