MImiccostumes★★★★★
Items not shipped for months and 0 customer service
Once again, a terrible experience. Ive been a customer for 6 years and they still treat you like shit.
This however, was my final straw. I placed an order SEVEN MONTHS ago and not only did they NOT ship the items, but after SEVEN MONTHS they E-Mailed me to tell me that the item is NOW unavailable, despite other customers receiving the very same items months earlier.
You would think this would be an exception, right? A one time thing? Wrong. This has happened over 10 times already, and their customer support sends the same email, word for word, every single time. They dont even try to talk to you or apologize, they just copy and paste their same little text after endless months of silence.
Its a shame because I do like the costumes (if they arrive, and thats a big if) and I would love to buy more. However, thats simply not possible with the way they currently operate.
By far the worst shopping and customer service experience Ive ever had.
2026-07-14有帮助 2
MImiccostumes★★★★★
Dissapointed long term customer
TLDR: Buy from different vendors.
I love the costumes and i bought 40+ cosplay at this point, but every single shopping experience had problems. Shipping times are EXTREMLY LONG ,usually 3-4 months, my last order is from 5 months ago and is STILL not completed, shipping costs are calculated PER ITEM instead of for the entire order (it gets really expensive) and items CONSTANTLY are out of stock AFTER buying them. For each purchase i got an email A MONTH later that item "xyz" is not available anymore. Customer support is incredibly unhelpful, never offers any solutions and does the bare minimum.
Ive been a long time customer but im truely dissapointed, after giving them so many chances, i will finally be buying from different vendors in the future. Most of the times you can find the same cosplays in different shops so i encourage you to explore your options.
Edit: After their response, i will be giving them one more chance in a few months and will update my review accordingly
2025-12-24有帮助 1
