Zero customer service. Worst courier of all
First of all, they have ZERO customer service. It’s so frustrating for a customer to not have anyone to talk to when a problem happens regarding their parcel. They have no telephone number. Their Telegram support is a bot that gives useless answers. They NEVER respond to emails. I was notified that my parcel was out for delivery three times and that the delivery was unsuccessful. I can assure you that no delivery was sent out. I was always present to receive any parcels and i did not receive any messages in case the driver couldn’t find my house. Later on i received a refund from Amazon and tracking said that my parcel was on it’s way back to Amazon. It’s so frustrating and the shitty customer service (or lack thereof) makes the whole thing even more infuriating.