Poor Customer service and does not honor promotional ads
To start off, they have deleted their social media and changed their website and do not honor their warranties. I purchased cookie Monster psycho mod from them. It arrived with the band, not attached and leaking moisture into the watch. I contacted them within two days and was told it was not eligible for return. I also purchased this under a program to get one free extra bracelet I never received that. I read several reviews where people had complained about it and they did honor their promotion. I sent them screenshots and photos of what was sent to me. They reneged on taking care of the watch or fulfilling their promotion when I contacted them later they told me they had no record of my purchase and that they were a totally new company, even though they were using the same photos and reviews since 2021. I would not buy from this company. I’ve left a review before, but they screen these reviews. I have screenshots of all of our conversations. You’re better off ordering from somebody else or just ordering it. Genuine psycho. This place is really not worth the headache.
