Month Long Delivery, Excessive Marketing Emails
I ordered three items on November 29 and I still have not received them. One of the items was a Christmas sweater which I thought ordering on November 29th would be plenty of time to get before Christmas but I guess not. It is currently December 26 and I still have not received any of the items. It took almost two weeks for my items just to ship. To me that is quite a long period of time for an item just to ship. I wasn't expecting next day delivery but not month long wait times, especially at the prices on this site. I guess my Christmas sweater purchase is going to be a 2026 sweater I'll have to wear. Customer support has been mediocre. It has taken some time to get a response and responses have been more or less "your item is on its way" please keep waiting. Overall I'm not satisfied, I'm quite disappointed. The bombardment with constant marketing emails is too much as well. This website almost attacks you with promotional emails after purchasing an item. I understand getting a few but this website was a bit over kill. After posting this review the company replied to my review saying they would deal with my issue. They posted this on the website but never followed up with me and my order. They said one thing online where everyone can see but never actually follow through.