Refund Rejected After WhatsApp Transfer Failed
I bought this software because it was advertised with a Money-Back Guarantee. Unfortunately, that guarantee was not honored. The main feature I needed (WhatsApp merge) failed completely after following all instructions and spending over two hours. When I requested a refund, I was asked to repeat the same long process instead of receiving the refund promised. In reality, the Money-Back Guarantee does not work as advertised. If the software fails, the customer is expected to waste more time rather than get their money back. Buyers should be cautious and not rely on the refund guarantee. purchased Dr.Fone for WhatsApp Android-to-iPhone transfer. The transfer failed completely and no messages were restored. Despite advertising a money-back guarantee, Wondershare rejected my refund request even though the product did not perform its core function. This is misleading and unacceptable. I would not recommend this software to anyone relying on WhatsApp data.