I ordered 5 shirts from this company…
I ordered 5 shirts from this company for my husband for Christmas and unfortunately the shirts did not fit. I ordered all 2XLs and they were above his belly button when he lifted his arms. I emailed requesting a return and received the following. "You can send us photos of the received product along with your measurements, including the shoulder width, length, and chest circumference. We will coordinate with the factory, and if the discrepancy truly reflects a production error with our size chart, we will provide appropriate compensation. Alternatively, you can choose to return or exchange the item. Please note that for returns or exchanges not due to production issues, you will be responsible for the shipping costs. Thank you for your cooperation. We respect your choice. If you require a return or exchange, please inform us, and we will send you the return address." Instead of doing all that, we decided just to return them. I emailed them back to inform them of our decision & they still haven't responded. I went to their website today to look for refund information, but the page (monkeysober.com) won't come up. I keep getting the below error message. This site can’t provide a secure connection monkeysober.com sent an invalid response. All that to say DO NOT ORDER FROM THEM!