Expensive - low quality product - sent wrong items refused to refund or ship corrected items
I'd go lower than 1 if I could. DO NOT buy a doll from this shop. I had the worst experience this year (2025 Christmas) I ordered my dolls during the Black Friday sale and not only did the packing and boxes come broken, ripped in all 3 orders but the product quality was horrible and they sent the wrong dolls. Materials plastic not silicone on one doll, wrong doll hair/face on second doll and the silicone most expensive doll was suppose to be painted hair but they sent a doll with hair that comes out with touch. It's shedding everywhere and not looks like Cramer from Senfield with just light handling. I was so disappointed and continued to email back and forth with the company to have them ship my correct order. They wouldn't acknowledge this and said if I wanted a refund I had to ship the dolls at my own expense back to China and once they received the incorrect product they would refund me. This is weeks of back and forth. They offered a 15% discount but I don't want these dolls! It's not what I paid for. They then when silent when I explained I would be refuting this charge and filing with the BBB. I wish I had seen these reviews ahead of time as it seems like this is the norm for them. DO NOT PURCHASE FROM THIS SELLER! Edited to add since they replied. I have been contacting this seller for over a month now. Sending pictures, documenting everything and completely ignore my request to send the correct doll or to refund me unless I ship the incorrect merchandise at my own expense back to China. But they still will not respond or send the corrected doll. This is a scam do not purchase from this company.