I have used GName for almost a year…
I have used GName for almost a year now. I have place roughly 45 backorders successfully. That aspect of the company can be pretty sharp and overall together. The real problem starts when you attempt to modify or make a purchase or change anything. It becomes an intensive hours long ordeal with no help in sight. All they do is send you screenshots. No real description just do this. When it doesn't work the chat person sends a heavily crying emoji. They refuse to do these operations for you. Its so beyond ignorant! I spent over an hour and a half attempting to set up an email which I got no closer than when I started. I am a professional on my computer all day every day but much of what they expect is just nonsense. Customer service isn't. Its just a name with oh we are so sorry crying emoji. I personally wouldn't own, work for or use a company that simply was of no real assistance. I could go on about the other numerous flaws but why really bother. I am getting my names out and dealing with whatever trash the company puts me through. Gname is nothing but a headache. Yes they catch names but thats all they do right. I mean that statement! F!