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Shane Lawson

澳大利亚

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Biblio Bloom

I would definitely buy again!

I would definitely buy again from this company! The product was of high quality and the customer service was the best I’ve had in ages. I needed the vase for Christmas in Australia. It arrived with plenty of time, however, it was damaged. I contacted their customer service team and Jennie got back to me straight away and informed me they would send a replacement. She then continued to let me know when the vase was sent and roughly how long it would take. Took just over a week. I have just received the vase and this time they wrapped it in gift wrap with a bow for the inconvenience of the first one. The broken vase wasn’t their fault, however, Jennie and the team went above and beyond to make sure that I got the vase as per my order. I want to thank Jennie and the team for your outstanding customer and product!

2026-01-02