Late and No Communication
I ordered a piece of jewelry on November 30 and received an email that it would be delivered between December 23-27. I stopped receiving update emails a couple weeks ago and have reached out multiple times for a status update as the piece has not shipped weeks after the timeframe given. My emails have gone unanswered. I am about to request a refund from my bank for this. I paid a lot of money without a product and expect a refund or this item to ship ASAP. Order number 5695019 January 4, 2025 update: the package that was “delivered” via Pascal’s tracking information was 2 Yeti coffee mugs. No jewelry.