Unauthorized subscription and NO refund
While the product may be fine, I am dissatisfied with their customer service and the "subscription". I bought this as a gift and chose the one month plan, assuming it was a one time purchase due to the other plans of longer duration. I checked my profile on my phone to see if I had a subscription and there was no information on my page about it. Come to find out they only show it if you are on the desktop version. They charged me again a month later and I immediately contacted them back the same day asking to cancel the order and my subscription. I explained how my page never showed the subscription and even offered to return the order (that hadn't even shipped) to them and they denied every request and were not helpful or assuring at all. Scam! I will be disputing this further.