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Martin Doyle

英国

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DJI

I had ordered a DJI Osmo360

I had ordered a DJI Osmo360, unfortunately I missed the first delivery and DPD returned it without a second attempt. While browsing to contact DJI customer support I brushed the “order complete” button by accident. So far so bad. However I found a contact number and spoke to a rep who was very helpful and understanding and promised to get it sent out to me when it returned. It finally arrived a few days later, this was followed up by an email asking if I had received it and then another thanking me for confirming. All in all very polite and helpful and I was left feeling I’d had good personalised service.

2026-09-29