We are here in California and ordered…
We are here in California and ordered this bed frame for our son. Get Laid Beds was amazingly on top of answering all my questions, especially how it was going to be manufactured and shipped from the UK to the USA in the time frame they gave me. It turns out there were issues with customs, and one of the boxes took longer to get here, delaying our ability to get this bed set up. Steven for Get Laid Beds could not have been more helpful through the whole delay process, keeping me updated through out and answering all my emails in such an expedient manner. He even agreed to have the bed returned once all the boxes arrived. It was a lot of juggling, at the end of the day we ended up keeping the bed, and it is a quality piece of furniture that we are very happy with. To make things even better, they agreed to send us a floating shelf free of charge to compensate us for all the issues we had. Bottom line, one of the best on line customer service experiences we ever had-thank you Steven