I hsve been scammed
I have written several emails and left messages regarding the estimated time of arrival of my passport package. It seems like I am getting automated responses. I need to know how to proceed. If, in fact, I have been scammed I would like to receive a refund and send an application for a passport on my own. It is a shame that a company scams older people who are living on social security. The customer service of this company is almost nonexistent.