AVOID - No Product, No Refund, No Accountability
I would give zero stars if that were possible. My experience with this company began in May 2025, when I ordered several items that were allegedly delivered to an incorrect address. Despite this, I was required to send multiple emails, documents, and photographs to prove that I had not received the parcel. After initiating a chargeback with my bank, the company stated that the items would be resent if I withdrew the chargeback. I did so in good faith; however, I received neither replacement items nor a refund. The company now claims that a refund was issued, which is demonstrably untrue. At this point, I have neither the goods nor my money. This experience reflects extremely poor business practices and a complete failure of customer service. I strongly caution others before purchasing from this company.