I COULD NOT BUY IT, not for lack of try... COMMITED TO GIVE WORST POSSIBLE SERVICE TO CANADIANS
My Honest Review was up for only few hours before they completely hidden review section on their website ... could not be more dishonest *Here is my original review:* I wrote them 5X over 2 years, after evaluating the C5-Ultra was the best dual-sport I found under 3000$ (Except Battery&Controller that are slightly sub-par, every other component is WAY BETTER than everything on market(& available in Canada*) I wanted to evaluate/review & push it to its limit in cold harsh winter, then promote it & become a dealer if as good as seems from reviews I watched . I already have upgrades/improvement designed for it for flaws already known(And Might Have try upgrade Batt+controller) I also asked them for accessories, I needed at least FrontFender & Large Frame Basket. ...They wouldnt even Consider Offerring Accessories in Canada, for this bike nor others ''dont plan to, at all, even if sales boom'' they clearly dont give a shit about Canadians and not willing to do anything to make sales in Canada. They push & promote the option of split payments but It has NEVER WORKED. Did not work with affirm then, does not work with klarna now, never have been visible at checkout, through app dont work either. No effort made to solve the problem even if I mentioned this many times , at this point with a garanteed sale on the line(+promote/dealer partnership), would have been easy by mulitple way to offer me a payments options , I even offered in 3 payments only, first payment 50%. IF YOU BUY AN HIMIWAY BIKE EXPECT ZERO SUPPORT EVER & PROBABLY THE DEATH OF THE COMPANY WITHIN NEXT 2YEARS WITH THIS BAD OF SERVICE AND TENS OF COMPETITORS. * One support agent(4th,Amanda) was really nice and really tried, but whoever above her who makes decisions and handles custom requests are Demonstrably just Greedy Lazy Imbeciles. Update : they replied to my review and proposed I contact them, I did, adressing to senior team in object and made a reasonable offer to them but got no reply. I Got great service and fast replies from EZbike and recommend dealing with them instead,whether you buy himiway or other brand.