Good sugestiin
If I receive an item (account) but it’s of poor quality, the shipment is automatically confirmed. At that point, all I can do is leave a negative review, and that’s it. The refund process is extremely difficult. Please add a 'Dispute' option that remains available for the entire duration of the account's validity. For example, if I buy a 12-month account and it stops working after just one month, I’m currently left with no options. This is a very poor user experience.