Although the issue is product failure… I was very pleased with the resolution.
Although the issue is product failure regarding a xenon product, the customer service representative namely Allan, was very proud professional and courteous. To resolve my issue and went above and beyond, it's a resolution. I have been a xeonpro.xom customer for a very long time and have always enjoyed their products daily in all my vehicles. I will continue to use their products as well as suggest the products to others. I was very impressed by Allan's resolution to the product failure and going above and beyond. Thank you.