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Jen

美国

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Curvebaby

Ruined family Christmas photos

I ordered these tights 13 weeks before Christmas for my family's Christmas photos. I ordered two pair one black for me one black for my daughter, not only did I not receive them in time but I also received the wrong color brown we had red and black Christmas dresses when I contacted the company via email I have 37 emails to prove this they not only refused to send me the black ones that I ordered after I proved to them that I ordered black not brown I sent them photos of the ones I received I sent screenshots of my order they wanted me to pay shipping to return the ones that they shipped to me and they were going to offer me 14 US dollars for my inconvenience and that doesn't even cover shipping to ship them back to China. When I refused the $14 and demanded that they shipped me the correct ones because it was their mistake was not my fault they blocked my email so I can no longer contact them and I'm stuck with these. $65 wasted and they will not even correct the problem. They are frauds their customer service is horrible their return policy does not exist you have to spend more money to ship the items back to them if they ship you the wrong ones they are a horrible company!

2026-01-07有帮助 2