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Maclaine

新加坡

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DirectAsia Insurance

Miss leading information

Miss leading information from Insurance agent. Assume clients knows the policy after signing with them the 2nd time. I couldn't claim my windscreen damage because i was not a premium customer. Told agent i wanted to claim and he said it's possible because my insurance plan is comprehensive, next moment the claims department say i cannot claim as i was not a premium holder. Was left with no solutions. Worse insurance agent ever for the miss leading information. Please do not sign with them. A friend of mine cant claim insurance after an accident just because in car dash cam does not have a footage of the accident recording.

2026-01-07