Horrible
Horrible! My scooter was cracked as soon as we got it out of the box. We called customer service right away with little to no help. We then emailed them all the information with pictures and didn’t receive any response for two weeks. I had to call again and argue with the person from customer service. This was supposed to be a Christmas gift for my son in hindsight we should’ve bought a GoTrax scooter. definitely wouldn’t recommend any products from them.