⭐ 1 Star
⭐ 1 Star – Still waiting after more than a month for a proper return label I ordered a small adapter kit from Wahoo Fitness by mistake and contacted their support immediately to cancel the order. Unfortunately, the package shipped anyway — understandable, these things happen. However, what followed has been a month-long struggle just to receive the correct return label. I clearly requested UPS because there is no FedEx drop-off location anywhere close to my home or workplace. Wahoo confirmed in writing that they would send UPS labels via their external logistics partner — but nothing ever arrived. After several follow-ups, I finally received… a FedEx label. At this point, I’ve spent over 30 days trying to return an unopened item that I never even intended to purchase. Support agents have been polite, but the execution and coordination with their logistics partner are completely broken. It should not take this long, or this many emails, to get a simple return label. Very disappointing experience for a brand that otherwise sells great products.