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SYED KHALID

沙特阿拉伯

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Penwareshop

Please helped me sir and refound my…

Please helped me sir and refound my money I ordered a case of dessert wine for a New Years party. Despite using the holiday delivery schedule on their site, not only did nothing turn up in time, but it took nearly a week and three separate customer service inquiries to get an explanation from the company about what had happened. Eventually I got short email stating they'd taken my money despite not having the item in stock! The shop then took another nine days to process my refund. The company should adjust their system to let people know whether items are in stock or not so they don't create false expectations that goods will arrive on time. There should also be a shorter processing time for refunds and better customer service. This is a big scam This is a big scam. I did not sign up for membership, and they took additional top up payment as well. When I ask for refund they say they cant give refund. I did not sign anything. They did mail back and said they will refund, but I must first leave a review to say that Claire assist me and that the service was good. So now I feel that this company is blackmailing me. First do the refund and then I can write a possitive review.

2026-01-09