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Ursula Phayre

英国

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Shisuicloud

Poor quality, poor size, must paid to return

My mum ordered the celestial star hoodie for my teenager in early December. It didn’t arrive in time for Christmas which was a disappointment. When it did arrive it looked nothing like the picture. It’s a horrible shiny nylon with a cheap print of the image. She ordered a ladies large but it’s the size suitable for about a 10 year old child.Now they are offering for $15.99 to exchange the item for a different size but my daughter wouldn’t ever wear this even if fit her. Or we can return it but the postage would be our own cost. Having paid £37 plus £7 postage we are furious. DO No use this crappy company, the products do not resemble in any way the pictures, they have no customer service and then pay you to return unwanted products. Steer well clear.

2026-01-14有帮助 2