Worst courier experience ever
I waited for NinjaVan to collect my return parcel for more than a month. Had to request 3 times and at last, they responded and arranged to pickup on that very day, which was fine to me as I was home. I messaged him to acknowledge. When he arrived, he was knocking on the door so freaking loud and shouting "HELLO!" multiple times. My young nephew actually thought someone was trying to break into our house. Mind you, it wasn't even a long wait for him. Not even a minute. I hurried to open the door, and he just said "PARCEL!". I took the parcel and he just grabbed it from my hands, and never said thanks or anything. I went to say "Thank you" and nope, no response. It's my worst courier experience ever. It's unbelievable how unprofessional they are. Now I just hope that my return parcel actually gets returned to the store *fingers crossed*