Avoid- it’s not worth the disappointment & frustration
If zero stars was an option I’d give that instead. I placed an order for one singular item during their Black Friday sale, got the confirmation & the notice the item had been shipped, both in a reasonable amount of time. Then I waited, and waited, and waited abt a week after date it was supposed to arrive before contacting customer service (they should have notified me of the delay first, which was a failure to follow their own company policies stated on their website). The response I got said they were overwhelmed (not something they need to tell customers) & I’d need to wait another 3-5 days for the tracking to update- I’m less concerned abt the tracking if the item had just arrived as promised. After allowing the additional time, their tracking still showed that the item arrived to a facility in my state within the original delivery window, but had never left. Instead of offering to ship another, I was issued an automatic refund & told to keep them item when it did show up- it’s never arrived. Now 6 weeks later the tracking still has not been updated & even with the refund, bc the item was purchased on a Black Friday sale, it is unaffordable to attempt to repurchase & I honestly have no faith they would even fulfill the order. Even tho I did my research to ensure this was a legit company, all signs point to this being a scam from my experience.