Great products, AMAZING customer service!!
I have bought many, many bags from Elegous, and I have nothing but AMAZING things to say about them! Even when a pair of shoes we purchased did not fit (nothing that was their fault, just differences in sizing!) they went above and beyond making sure that not only were we able to solve the issue (DESPITE THEM NOT BEING AT FAULT!!), but they went over the top making sure everything was absolutely perfect. Every purchase I have made, Rory has communicated every step, texting me when the product arrives to them, letting me know when it ships out, and keeping me updated every step of the way all the way to delivery. They send tracking numbers, but I haven’t even needed to check the numbers because they communicate so thoughtfully!