My Latest Payout Request Is Still Pending For Over 30 Business days
My first payout was $400. I requested it on 23/07/2025 and received it 26/07/2025 On the same funded account, my second payout of $138 was requested on 04/08/2025 and I received it on 08/08/2025 On the same funded account, my third payout of $799.30 was requested on 7/10/2025 and I received it on 05/11/2025 On the same funded account, my latest payout of $671.66 was requested on 13/11/2025. Today is 15/01/2026 and I am yet to get it Meanwhile, on their Instagram bio, they state, "Payouts weekly" On their website FAQ, they say payouts may take up to 21 business days to process and as you can see, my payout has been pending for over 30 business days as you can see and when i raise a support ticket, they close it telling me to be patient as they have escalated it and there is nothing they can do about it All comments' section accross all their social media platforms are locked which doesnt show tranparency if you asked me I'll personally never purchase another account from Tradexmastery if you asked me I'll edit this honest review of mine when this pending payout is eventually approved and paid by them. I have sufficient documentation to support every claim of mine in this review — UPDATE – March 23, 2026 Since my original review (detailing successful payouts of $400, $138, and $799.30 on the same funded account), significant developments have occurred: - My latest payout request of $671.66 (submitted 13/11/2025) remained pending for over 2 months despite their FAQ stating "up to 21 business days" and Instagram bio claiming "Payouts weekly." - On or around mid-November 2025, after a highly profitable NAS100 trade (6.11 lots, ~$1.1M profit in under 30 minutes), they sent an email revoking the initial payout approval following an "extended compliance review." - Violations cited: Copy trading (28.6%), Shared IP addresses (4), News trading ($62.86), Margin/Overleveraging ($1,209.65) — referencing T&C sections 10.3.10, 10.3.16, 11.1/11.1.1, and 10.3.13. - I never used copy trading — all trades were manual and independent. - IP changes were due to unreliable internet in Lagos, Nigeria (switching between Teltwine broadband, MTN mobile data, iPhone 13 Pro Max hotspot, and MacBook Air — all personal devices, no VPN/proxy). - A nearly identical earlier trade (October 7, 2025: 6.66 lots NSDQ.X, x500 multiplier, $1.2M profit, 361% ROI on margin) was processed without any flag and contributed to the $799 payout certified/paid on 05/11/2025. - The account was fully closed/blocked shortly after my original Trustpilot review went live (no prior warning about the review causing issues). I submitted their official Compliance Review form (Google Form they provided) with full details, explanations of my Nigerian internet situation, and direct links to evidence (payout certificate + trade screenshots, since no file upload option exists). No response yet. This pattern — small payouts honored quickly, large profitable ones scrutinized/revoked with vague breach claims (often copy trading/IP/overleveraging without proof), and account closure after public feedback — matches many other recent Trustpilot reviews. My final stance: Restore my account and honor the full payout owed, or I will continue to call this out publicly across every relevant platform until there is transparency and resolution. I still have all documentation (emails, certificates, TradeLocker screenshots) and remain open to a fair outcome, but I will not stay silent. I will update again if anything changes, but at this point, I strongly advise caution with Tradexmastery, especially on larger accounts or after big wins. Original review stands — I'll only remove/edit claims once the pending payout is resolved (which seems unlikely now). Stay safe out there, traders. ---