Dress ordered for an upcoming wedding
I ordered a dress for an upcoming wedding and it did not fit. Ella worked with me to find a replacement dress and to have it expedited. While the original dress didn't work out the way I'd hoped, I really do appreciate Ella's follow through on trying to make this right. She was very responsive and even checked with her team to see if the dress was lined (I couldn't tell from the picture) before she we proceeded with the replacement dress. She helped to rectify what could have been a disaster. Thank you.