On the plus side, she is clearly a pet lover.
On the plus side, Shadea got our dogs to us in 3 1/2 days for a 3 day trip Az to Wisconsin. Very reasonable timing. She said she let our puppy sit on her lap. Which was nice, she sent progress photos and let us know where they were every day. She seems to genuinely like dogs and took them to a dog park at least once. She’s a pleasant lady. Our disappointments were: that she started our leg of her trip with 7 dogs total and 2 cats. Initially when booking with her, she had told Dawn, my wife, that she would only have 2 cats and our dogs. My wife had warned her that one of our dogs didn’t get along with other dogs, so of course there was some kind of dog snarling/snapping. Not good nor surprising with that many dogs in a mini van for days on end. Although she drove the dogs in a timely fashion, some how she managed to go from AZ to Texas, to Arkansas to Florida and to New Jersey on the trip. She mentioned at some point that she also was getting dogs in Washington DC before bringing them after texting us at 4:40am and delivering them to us at 5am! We had pre bagged am & pm food for each dogs meals which the puppy had only eaten 1/2 of and the older dogs less than that. To some degree, the puppy and especially the older dog not eating much is to be expected. Both dogs came in the door clearly Very, Very thirsty, hungry, stinking of urine and emotionally drained. When they came home they ran to drink out of the toilet which we’ve never seen them do. Clearly under nourished and thirsty. She covered more than twice the miles that AZ to Wisconsin would take, based on what she told us. To do that our dogs would have been in her mini van twice as long as the initial agreement was for. We didn’t care for the lack of transparency both with how many pets and how many hours they’d have in transport. I wouldn’t use her services again. Ckearly Citizenshipper is a 3rd party platform that doesn’t provide “guard rails” to provide port owners with predictable experiences. Although I don’t believe Shadea intentionally mislead us, we wouldn’t have hired her had we known how many dogs she hauls, nor how many hours in the car the dogs would have endured.