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Jeanette Cable

美国

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Mode by GM Financial

There was tons of miscommunication

There was tons of miscommunication. They seemed unfamiliar with how to do business of lease buyout in Ohio. They asked for things they did not exist. It was like having a “who’s on first conversation” from start to finish it sounded like there was a lot of people in the back office with a lot of inexperience. I would expect a lot more from GM They guided me to renew my registration as is in the license bureau and the state told me that is not legal and I had to get a temporary tag with proof of purchase for my new plate and I am not allowed to drive with the old plate so that is pretty scary. That is scary they gave me that information and told me to do that. Not once but twice.

2026-01-19有帮助 1